Privacy

Versant Medical Physics and Radiation Safety Privacy Policy

Effective as of March 5, 2025

Versant Medical Physics and Radiation Safety (Versant Physics) is a limited liability company. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities

What data do we collect?

Versant Physics collects the following data:
- Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Versant Physics with most if not all the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey, complete our “Contact Us” form, sign up for our newsletter, or provide feedback via email.
- Use or view our website via your browser’s cookies.

How will we use your data?

Versant Physics collects your data so that we can:

- Process your order and/or manage your account.
- Email you with special offers on other products and services we think you might like.
- Schedule a meeting with you regarding our products and services
- Respond to you regarding your reason for contacting us
  - Customer support
  - Technical support
  - Requests
  - Inquiries
- Evaluate and improve our company based off your feedback and requested information from us
- Evaluate and improve our website based off visitor habits

Versant Physics will never sell or share your data to any third party.

When Versant Physics processes your order, it may send your data to, and also use, the resulting information from credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Versant Physics stores your data in our CRM provider, Capsule, and its marketing counterpart, Transpond. For further information on security precautions taken, you should review Capsule’s and Transpond’s privacy and security policies.

Marketing

Versant Physics would like to send you information about products and services of ours that we think you might like; we have no partner companies.

If you have agreed to receive marketing, you may always opt out at a later date using the links provided in our emails.

You have the right at any time to stop Versant Physics from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please reach out to marketing@versantphysics.com for support.

What are your data protection rights?

Versant Physics would like to make sure you are fully aware of all your data protection rights.

Every user is entitled to the following:
The right to access – You have the right to request Versant Physics for copies of your personal data. This will be free of charge unless a single entity is requesting further copies of already provided information. Then, we may charge you a small fee for this service.
The right to rectification – You have the right to request that Versant Physics correct any information you believe is inaccurate. You also have the right to request Versant Physics to complete information you believe is incomplete.
The right to erasure – You have the right to request that Versant Physics erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Versant Physics restrict the processing of your personal data under certain conditions.
The right to object to processing – You have the right to object to Versant Physics’ processing of your personal data under certain conditions.
The right to data portability – You have the right to request that Versant Physics transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@versantphysics.com
Call us at: +1 (888) 316-3644
Or write to us: 119 N Church Street, Suite 201, Kalamazoo, MI 49007

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org. For a European Union specific cookie policy, visit our Cookie Policy (EU) page.

How do we use cookies?

Versant Physics uses cookies in a range of ways to improve your experience on our website,
including:
• Keeping you signed in
• Understanding how you use our website
• Improve your access to our site
• Identify repeat visitors
• Your computer’s Internet Protocol (“IP”) address
• Brower type/version
• Pages of our site that you visit
• Time and date of your visit
• Time spent on our website pages
• Perform data analytics to see how our current marking tactics and general website setup generate business
• Maintain and enhance the safety and security of our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

- Functionality – Versant Physics uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  - Vimeo has cookies that allow for certain videos to play on our website properly
  - Google has cookies that allow for reCaptcha to function for form submissions
- Advertising – Versant Physics uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Versant Physics sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  - Transpond is a third-party whose cookies may collect data for advertising purposes
  - Facebook has cookies on our blog posts to be able to share if users like a post through their Facebook account

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Versant Physics website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Versant Physics keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 March 2025.

How to contact us

If you have any questions about Versant Physics’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@versantphysics.com
Call us: +1 (888) 316-3644
Or write to us at: 119 N Church Street, Suite 201, Kalamazoo, MI 49007

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Versant Physics has not addressed your concern in a satisfactory manner, you may contact the Privacy Office.
Email: privacy@state.gov
Address:
Office of Global Information Services
Privacy Office – A/GIS/PRV
State Annex 9
U.S. Department of State
Washington, DC 20006